This guide provides an instruction manual on how to check CRB status in Kenya for free. It also details the procedure one can use to get a CRB Report online and the correct CRB Clearance procedure for those who have defaulted their loans.
How to Check CRB Status Online
The first thing that you should do when checking your CRB status is to make sure that you are registered by either all or one of the three companies accredited by the Central Bank of Kenya that is TransUnion CreditInfo and Metropol. It is however important to ensure that you are registered with all the companies because a lender may at times send your report to all the three companies. Many employers and money lending institutions require a clearance certificate from CRB which is obtained after clearing with these three CRB credited companies.
How to Check CRB status via Mobile App with TransUnion
I consider this the easiest, fastest and maybe the best approach;
- Download TransUnion Nipashe app from Google Play store (For Android Users)
- Enter your ID number, Mobile Phone Number and names
- Check Status
- If GOOD! Message appears as shown in image the below then you are fine
N/B: This process is absolutely free. If you need any further information than that then you need to pay Ksh. 650. Getting a clearance certificate with Transunion will cost you Ksh. 2200.
To do this, you first have to visit the company’s website and register. The CRB certificate can be obtained later by sending the M-Pesa transaction text message to this mail cert@transunion.co.ke.
Checking CRB status via SMS with TransUnion
- Send your names to 21272
- Then, Enter your National ID number
- Choose CC (meaning Credit Status)
- You will then Receive your CRB status. Good will mean you are not while default will mean you are blacklisted
TransUnion Contacts
- Office Location: Prosperity House, Westlands Rd, Off Museum Hill in Westlands, Nairobi.
- Mobile Phone Number: +254 20 3751799 or 0730651000
- Email: info@transunion.com
- Official website: TransUnion Nipashe
Get CRB Status in Kenya with Metropol
For you to Register with Metropol;
- You will need to pay Ksh. 50 as registration fees through their Paybill number 220388 and use your national ID number as the account number.
- You will then receive an SMS with your unique PIN details, a Reference Number and a special Link
You will then proceed to get several services that are offered by the company charged at a fee for instance credit Score at kes150, Credit Report at kes250 and the Clearance Certificate at kes2200. Metropol services can also be obtained through their website, dialing*433# and through the Metropol crystobol app.
Metropol CRB Contacts
- Office Location: 9th Floor, Barclays Plaza, Loita street, Nairobi (Metropol Credit Reference Bureau Limited)
- Phone Number: +254709834000
- Official website: http://metropol.co.ke/
How to Check CRB Status through SMS Code 433
This is the best and easiest way of checking your CRB status because you don’t have to download any app. It laso recommended by Huduma Kenya. However, this method is not free. It will cost you ksh. 100. Below is the procedure;
- Dial *433#
- Enter you ID number (that you used to register the phone number/mpesa)
- Use agent Code: 222000
- Confirm Details
- Pay to Complete Registration
- To Pay, Go to Mpesa and Select Lipa na Mpesa Menu, then Paybill
- Business Number Enter: 220388
- Account Number: Enter your ID
- Enter ksh. 100
- Then send